Cash App customers affected by data breaches and account information misappropriation can now claim part of a $15 million settlement. The breaches occurred in April 2022 and October 2023, impacting millions of users. Cash App Investing denies any wrongdoing but has agreed to the settlement to resolve the claims.
Key Takeaways
- Cash App users can claim up to $2,500 from a $15 million settlement.
- The breaches occurred in April 2022 and October 2023.
- Claims must be submitted by November 18, 2024.
- Eligible users include those who used Cash App between August 23, 2018, and August 20, 2024.
Background
The class action lawsuit alleges that Cash App Investing was negligent when a former employee accessed account data without permission in 2022. In 2023, an unauthorized user accessed certain accounts using recycled phone numbers. These incidents resulted in the exposure of sensitive personal information for 8.2 million Cash App customers.
Eligibility Criteria
To be eligible for the settlement, you must be a current or former Cash App or Cash App Investing customer who used the app between August 23, 2018, and August 20, 2024, and suspect any of the following:
- Unauthorized access to your Cash App account
- Fraudulent transactions on your account
- Inadequate error resolution by Cash App
- Exposure of sensitive personal information
How to Submit a Claim
Claims can be submitted online or by mail. The deadline for submission is November 18, 2024. If you received a notice via mail or email, you will need to enter a notice ID and confirmation code. If you did not receive a notice, you can still file a claim by filling out a form available on the settlement website.
Types of Recoverable Expenses
The maximum amount you can recover is $2,500. There are three categories of expenses eligible for reimbursement:
- Out-of-pocket losses: Costs associated with credit monitoring, identity theft insurance, credit reports, credit freezes, canceling or replacing payment cards, closing or opening bank accounts, unrefunded overdraft fees, and other incidental expenses.
- Lost time: Up to three hours at a rate of $25 per hour for time spent mitigating losses.
- Transaction losses: Unauthorized or fraudulent transactions.
Documentation Required
To support your claim, you will need to provide third-party documentation such as:
- Correspondence with Cash App
- Police reports
- Reports to your bank or credit union
- Reports to the FTC or other government agencies
Final Approval and More Information
A final approval hearing is scheduled for December 16, 2024. For more information, you can visit the settlement website or check the Court’s docket for updates. You may also exclude yourself from the settlement by mailing a written notice postmarked on or before November 1, 2024.
Conclusion
This settlement offers a chance for affected Cash App users to recover some of their losses. Make sure to submit your claim by the deadline to be considered for reimbursement.
